Privacy Policies

YOUR STORE TERMS AND CONDITIONS

MottaPhones Store, through these terms, regulates the use of the services offered on the MOTTAPHONES.COM website and provides its general conditions applicable to the use of the products and services available. By accessing and/or registering on our website, you automatically agree to our Terms and Conditions of Use. Please read the information below carefully and if you have any questions, please contact our customer service center via our email mottaphones@gmail.com 1. PRIVACY POLICIES

As widely reported by the press, Law No. 13,709/18, better known as the General Data Protection Law - LGPD, is coming into force, establishing new rules for the processing of personal data by individuals and companies, both public and private. This includes limits on the collection, storage, use and sharing of this information.

We inform our customers that their personal data and payment information are safe. We use a robust and highly credible sales platform in the market, as well as the best payment intermediaries to guarantee the security of payment data.

We dedicate care and effort to producing the best products with our partners, and we are equally committed to providing an easy and safe online shopping experience. Personal information stored by our website helps us better understand the interests of our customers. Questions or suggestions about our privacy standards should be sent to the email mottaphones@gmail.com

1.1 YOUR PRIVACY

MottaPhones Store collects, stores and processes information in order to improve the shopping experience. This information also allows us to contact our customers to inform them about our products, services and promotions. This Privacy Policy refers to the company MottaPhones through the use of terms such as “website”, “we”, “our”, “us”. Words such as “you”, “yours”, and similar expressions refer to our customers, or users of our website. By visiting and using the website, you accept the conditions described below, which make up our Privacy Policy.

1.2 DATA COLLECTED

When placing an order, the customer provides their information for the MottaPhones Store to register. Our website requests that you provide data such as your name, email address, CPF, home address and credit card numbers. We emphasize that the card data provided by the customer on the website is encrypted and interpreted by a partner financial institution. The MottaPhones Store will use this information to process and complete your order. Data such as your name, address, email and telephone number may be stored even after you have made the purchase. This way, we can send messages regarding your order, as well as the order number or delivery confirmations, if necessary.

Registration is not mandatory to browse the website, however, without providing certain information when requested, it will not be technically possible for you to access some functions on our website, including accessing certain areas of the online store, placing an order or accessing any other sections exclusive to registered customers.

In addition to recording your purchases, we also record the products you viewed. This information, as well as your other registration data, allows us to improve your experience as a customer and recommend products more accurately. Statistical analyses of the number of visitors and accesses are also used to improve our website, the products we sell and the exclusive services we offer.

1.3 SOCIAL NETWORKS

Our registered customers authorize contact via social networks with the possibility of unsubscribing at any time. When using Facebook, WhatsApp, Instagram, Telegram or other social networks, we may use your identification data to optimize your experience with the MottaPhones Store. We comply with all terms, policies and conditions of our partners to ensure the integrity of your data from these social networks.

1.4 STATISTICS

Digital browsing content is collected to monitor customers' usage preferences on our website. Data such as server peaks, user browsing patterns and number of page hits, when analyzed, tell us where our customers are from and how they interact with us on the internet. This type of information does not reveal who our visitors are in a personal or individualized way. It is also important to note that, like most websites on the internet, our website may use pixel tags or other user tracking technologies, without personally identifying them. This data and similar data from other users will be compiled so that we can improve our products and services offered by Loja MottaPhones, as well as the entire customer experience when browsing our website.

1.5 FORWARDING INFORMATION TO THIRD PARTIES

MottaPhones Store does not pass on, rent, or sell your email address or other registration data. We will not share your personal information with other companies. However, website statistics and related information are processed in systems of technology providers contracted by MottaPhones Store. We do not share payment information with other companies, except with the payment institutions responsible for financial processing. Your name and address are shared with logistics companies and carriers responsible for delivering the products to the addresses selected by you.

1.6 SECURITY

We have physical, electronic and administrative security measures in place to protect payment data and other personal information. These measures and protections help us prevent fraud and unauthorized access to information, as well as maintain data integrity. In addition, we have an Internal Security Policy to ensure that MottaPhones Store employees and associates do not have access to your personal information, so that your data remains secure at all times.

1.7 CHANGES TO COMPANY POLICIES

MottaPhones Store may modify the terms of its company policies to better serve its customers. Please check this Privacy Policy frequently to stay informed of possible changes.

Important: No employee is authorized to contact you on behalf of MottaPhones Store and request your credit or debit card security details as part of the anti-fraud verification process. If you have any questions, please contact MottaPhones@gmail.com for assistance.

2. COMMUNICATION

By registering on the website, you automatically agree to receive e-mail messages or messages in other formats, regarding promotions and news from the website. If you no longer wish to receive these messages, you may request to unsubscribe at any time by accessing the “My Account” page on the website. You may also unsubscribe by clicking on the unsubscribe link sent at the end of all our e-mails.

If you have any questions, please contact our team through our customer service center MottaPhones@gmail.com

                                

3. COPYRIGHT

The entire website, along with its products, designs, layout, photos, texts and other content are the property of Loja MottaPhones.

It is strictly prohibited:

- Copy, distribute or disclose any material from our website, products and/or services by any means, if exceptionally you have authorization to use it;

- Disseminate spam, chains or other forms of unsolicited and unauthorized e-mail by the MottaPhones Store;

- Attempt to interfere with or compromise the integrity or security of any part of our online operations;

- Commit fraud or hide your identity;

- Include the name “Loja MottaPhones” in any material, domain name or electronic address for any purpose, unless previously authorized by the Loja MottaPhones team.

4.PRODUCT DESCRIPTIONS

The product descriptions provided on the website are prepared as accurately and completely as possible. However, if there is any error, and the product purchased does not match the description provided, please contact our team via email at MottaPhones@gmail.com

You may return it within 7 (seven) business days after receiving the product, unused and in perfect condition, in accordance with our Exchange and Return Policy.

All products have accurate images, where you can get an idea of ​​the size, dimension or composition of their use. You can also read the product specifications and dimensions for more information.

Product images may vary in color depending on each user's monitor settings.

If you have any questions regarding the description or image of a product, please contact us.

MottaPhones Store reserves the right to correct any errors in text, description and photos of products at any time.

5. PRICES AND STOCKS

The MottaPhones Store sells products with limited stock, therefore all promotions and advertisements are subject to stock availability.

The information, prices and discounts set out on this website are subject to change without notice.

MottaPhones Store reserves the right to correct any errors caused when publishing prices of our products and does not undertake to sell the product at the price offered.

Our vouchers and discount coupons are not valid in the OUTLET category, nor are they cumulative - allowing the customer to use 1 (one) coupon/voucher per purchase.

MottaPhones Store reserves the right to, in some cases, only provide 1 coupon use per CPF.

When using a voucher and/or discount coupon, make sure you have used and applied the coupon to guarantee your discount or gift.

Adding a product to the "cart" does not guarantee its reservation. The product will only be reserved for the customer after the order has been finalized and approved by the card operator. Adding a product to the "cart" does not guarantee its price.

In case of variation, the price in effect at the time of “finalization” of the purchase will prevail.

6. PAYMENT METHODS

By registering on the MottaPhones.COM website you agree to the prices and payment conditions and that they are subject to change. Payment can be made by credit card, debit card or bank slip (through the paying party).

To pay by credit card, you must enter your card details on the website to complete the transaction (for details on personal data protection, please see our Privacy and Security Policy). All personal information is strictly confidential and will only be used to complete your purchase.

If you have any questions about invalid or unauthorized charges, please contact our team via our email Privacy

MottaPhones STORE TERMS AND CONDITIONS

MottaPhones Store, through these terms, regulates the use of the services offered on the MottaPhones.COM website and provides its general conditions applicable to the use of the products and services available. By accessing and/or registering on our website, you automatically agree to our Terms and Conditions of Use. Please read the information below carefully and if you have any questions, please contact our customer service center via our email MottaPhones@gmail.com

1. PRIVACY POLICIES

As widely reported by the press, Law No. 13,709/18, better known as the General Data Protection Law - LGPD, is coming into force, establishing new rules for the processing of personal data by individuals and companies, both public and private. This includes limits on the collection, storage, use and sharing of this information.

We inform our customers that their personal data and payment information are safe. We use a robust and highly credible sales platform in the market, as well as the best payment intermediaries to guarantee the security of payment data.

We dedicate care and effort to producing the best products with our partners, and we are equally committed to providing an easy and safe online shopping experience. Personal information stored by our website helps us better understand the interests of our customers. Questions or suggestions about our privacy standards should be sent to the email MottaPhones@gmail.com

1.1 YOUR PRIVACY

MottaPhones Store collects, stores and processes information in order to improve the shopping experience. This information also allows us to contact our customers to inform them about our products, services and promotions. This Privacy Policy refers to the company MottaPhones through the use of terms such as “website”, “we”, “our”, “us”. Words such as “you”, “yours”, and similar expressions refer to our customers, or users of our website. By visiting and using the website, you accept the conditions described below, which make up our Privacy Policy.

1.2 DATA COLLECTED

When placing an order, the customer provides their information for the MottaPhones Store to register. Our website requests that you provide data such as your name, email address, CPF, home address and credit card numbers. We emphasize that the card data provided by the customer on the website is encrypted and interpreted by a partner financial institution. The MottaPhones Store will use this information to process and complete your order. Data such as your name, address, email and telephone number may be stored even after you have made the purchase. This way, we can send messages regarding your order, as well as the order number or delivery confirmations, if necessary.

Registration is not mandatory to browse the website, however, without providing certain information when requested, it will not be technically possible for you to access some functions on our website, including accessing certain areas of the online store, placing an order or accessing any other sections exclusive to registered customers.

In addition to recording your purchases, we also record the products you viewed. This information, as well as your other registration data, allows us to improve your experience as a customer and recommend products more accurately. Statistical analyses of the number of visitors and accesses are also used to improve our website, the products we sell and the exclusive services we offer.

1.3 SOCIAL NETWORKS

Our registered customers authorize contact via social networks with the possibility of unsubscribing at any time. When using Facebook, WhatsApp, Instagram, Telegram or other social networks, we may use your identification data to optimize your experience with the MottaPhones Store. We comply with all terms, policies and conditions of our partners to ensure the integrity of your data from these social networks.

1.4 STATISTICS

Digital browsing content is collected to monitor customers' usage preferences on our website. Data such as server peaks, user browsing patterns and number of page hits, when analyzed, tell us where our customers are from and how they interact with us on the internet. This type of information does not reveal who our visitor is in a personal or individualized way. It is also important to note that, like most websites on the internet, our website may use pixel tags or other user tracking technologies, without personally identifying them. This data and similar data from other users will be compiled so that we can improve our products and services offered by Loja MottaPhones, as well as the entire customer experience when browsing our website.

1.5 FORWARDING INFORMATION TO THIRD PARTIES

MottaPhones Store does not pass on, rent, or sell your email address or other registration data. We will not share your personal information with other companies. However, website statistics and related information are processed in systems of technology providers contracted by MottaPhones Store. We do not share payment information with other companies, except with the payment institutions responsible for financial processing. Your name and address are shared with logistics companies and carriers responsible for delivering the products to the addresses selected by you.

1.6 SECURITY

We have physical, electronic and administrative security measures in place to protect payment data and other personal information. These measures and protections help us prevent fraud and unauthorized access to information, as well as maintain data integrity. In addition, we have an Internal Security Policy to ensure that MottaPhones Store employees and associates do not have access to your personal information, so that your data remains secure at all times.

1.7 CHANGES TO COMPANY POLICIES

MottaPhones Store may modify the terms of its company policies to better serve its customers. Please check this Privacy Policy frequently to stay informed of possible changes.

Important: No employee is authorized to contact you on behalf of MottaPhones Store and request your credit or debit card security details as part of the anti-fraud verification process. If you have any questions, please contact MottaPhones@gmail.com for assistance.

2. COMMUNICATION

By registering on the website, you automatically agree to receive e-mail messages or messages in other formats, regarding promotions and news from the website. If you no longer wish to receive these messages, you may request to unsubscribe at any time by accessing the “My Account” page on the website. You may also unsubscribe by clicking on the unsubscribe link sent at the end of all our e-mails.

If you have any questions, please contact our team through our customer service center MottaPhones@gmail.com

                                

3. COPYRIGHT

The entire website, along with its products, designs, layout, photos, texts and other content are the property of Loja MottaPhones.

It is strictly prohibited:

- Copy, distribute or disclose any material from our website, products and/or services by any means, if exceptionally you have authorization to use it;

- Disseminate spam, chains or other forms of unsolicited and unauthorized email from the MottaPhones Store;

- Attempt to interfere with or compromise the integrity or security of any part of our online operations;

- Commit fraud or hide your identity;

- Include the name “Loja MottaPhones” in any material, domain name or electronic address for any purpose, unless previously authorized by the Loja MottaPhones team.

4.PRODUCT DESCRIPTIONS

The product descriptions provided on the website are prepared as accurately and completely as possible. However, in the event of any error, and if the product purchased does not match the description provided, please contact our team via email at MottaPhones2gmail.com

You may return it within 7 (seven) business days after receiving the product, unused and in perfect condition, in accordance with our Exchange and Return Policy.

All products have accurate images, where you can get an idea of ​​the size, dimension or composition of their use. You can also read the specifications and dimensions of the product for more information.

Product images may vary in color depending on each user's monitor settings.

If you have any questions regarding the description or image of a product, please contact us.

MottaPhones Store reserves the right to correct any errors in text, description and photos of products at any time.

5. PRICES AND STOCKS

The MottaPhones Store sells products with limited stock, therefore all promotions and advertisements are subject to stock availability.

The information, prices and discounts set out on this website are subject to change without notice.

MottaPhones Store reserves the right to correct any errors caused when publishing prices of our products and does not undertake to sell the product at the price offered.

Our vouchers and discount coupons are not valid in the OUTLET category, nor are they cumulative - allowing the customer to use 1 (one) coupon/voucher per purchase.

MottaPhones Store reserves the right to, in some cases, only provide 1 coupon use per CPF.

When using a voucher and/or discount coupon, make sure you have used and applied the coupon to guarantee your discount or gift.

Adding a product to the "cart" does not guarantee its reservation. The product will only be reserved for the customer after the order has been finalized and approved by the card operator. Adding a product to the "cart" does not guarantee its price.

In case of variation, the price in effect at the time of “finalization” of the purchase will prevail.

6. PAYMENT METHODS

By registering on the MottaPhones.COM website you agree to the prices and payment conditions and that these are subject to change. Payment can be made by credit card, debit card or bank slip (through the paying party).

To pay by credit card, you must enter your card details on the website to complete the transaction (for details on personal data protection, please see our Privacy and Security Policy). All personal information is strictly confidential and will only be used to complete your purchase.

If you have any questions about invalid or unauthorized charges, please contact our team via email at MottaPhones@gmail.com